Security & Compliance

Your data, our posture

LogInSight processes the inputs you submit for analysis. This page states, plainly, what we handle and what we do not claim.

What we handle

error logs and stack traces you paste for plain-English explanation. Avoid pasting secrets or personal data.

Data handling commitments

Submissions run the product pipeline and are retained only as long as needed for your audit log (paid tiers) or until you delete the run.
We apply access controls consistent with GDPR Art. 32 (security of processing) where personal data is processed.
BYOK keys (Enterprise), when offered, are stored server-side only and never exposed to the browser.

Honesty rule: LogInSight explains logs you provide. It does not guarantee correct root cause, 100% accurate fixes, or that you will never miss the real bug. Do not invent details beyond the log. We do not claim guarantee / 100% / never miss.

Our compliance posture

LogInSight is decision-support, not a law firm, clinic, or certified auditor.
For binding advice, consult a qualified professional in the relevant domain.

Subprocessors & payments

Payments are processed by Waffo Pancake (merchant of record).
See Privacy and Terms for full terms.

refs: Google SRE book — Eliminating toil · OWASP Logging Cheat Sheet · schema.org TechArticle